Pot Hole Email Exchange

Residents, Below is the email exchange that I had with CAM regarding pothole responsibility. You can read it from bottom to top for chronological order. Not good news. Leave us some comments on what you think?
 

 It is of our opinion that the HOA did not lose any money; the pothole repairs were to benefit the residents of Jasper Heights who pay annual fees for the upkeep of the HOA. We provided the recommendation based on the information we had Henry County DOT who informed us that they do not service that road as it is considered to be private; however, the ultimate authorization to proceed and spend the money comes from the Board.
Thanks, Rhonda Fleming

 From: J Allen Glover [mailto:theglovers5@gmail.com] Sent: Tuesday, April 05, 2016 12:52 PM To: Rhonda Fleming Cc: Nicole Mathews ; Vernice Pair ; Wanda Harris Subject: Re: FW: Eagle One Landscaping Invoice 
 Rhonda, Any thoughts from your or Lee on this matter? I have to report out to homeowners. This was their biggest question at the meeting. I want to get back with them soon. 
 Jason 

 On Wed, Mar 30, 2016 at 1:10 PM, J Allen Glover wrote: 
Rhonda I understand that you did not have access to that map that the homeowner provided at the meeting. I have no idea how he got access to that map himself. The Board was also unaware of it. That said, our HOA pays CAM to provide research and advice on matters like "pothole responsibility." We expect that the information that we receive from CAM is accurate. It is up to you guys to ensure that the information that you provide is correct. Your email from 2014 is written to us in an authoritative manner. It states that the potholes are the HOA's responsibility without any ambiguity. CAM did not say "we're not sure but we think" or "we can't determine the truth on who is responsible," CAM clearly stated that it was our HOAs responsibility. We trusted that. We lost a lot of money based on trusting that information. If you (CAM) were not 100% sure of who was responsible, I contend that you were responsible for informing us of that fact and then allowing us to make an informed choice. When the HOA was told that it WAS our responsibility, we were not really given a choice on making the repairs - we believed it was our absolute duty. I don't think it would be too much to ask for CAM to be willing to own up to this mistake and provide some form of reduced services to our HOA for this year. Currently we pay $400 a month for services. What could CAM agree to reduce that to as compensation for the several thousand dollars we paid from general HOA funds for something that was not our responsibility? 
 Thanks Jason 

 On Wed, Mar 30, 2016 at 9:36 AM, Rhonda Fleming wrote: 
Jason At the time we were not provided with all of the information such as the plat of the community; since then one of the owners has provided that and we can see that the alley way was installed by the developer and was not a county road. It appeared from the information that we had on hand that the HOA was responsible. I am going to find out from Lee if a special assessment can be assessed to the owners who are benefit from this road without a vote of the community. 
 Thanks, Rhonda Fleming 

 From: J Allen Glover [mailto:theglovers5@gmail.com] Sent: Wednesday, March 30, 2016 9:10 AM To: Rhonda Fleming Cc: Nicole Mathews ; Vernice Pair ; Wanda Harris Subject: Re: FW: Eagle One Landscaping Invoice 
 Rhonda, I vote yes we do need pine straw. Also, did you have any feedback on the issue with the pothole repair? The board agreed to pay for those 2 repairs based on CAM's guidance that it was our responsibility. It seems that was incorrect advice and we hemorrhaged a lot of money for it. Since the loss of those funds was not due to the Board's mess up, how can CAM help rectify that? 
 Thanks Jason

CAm Response to Questions

All-

Below is the email I recently received.  It highlights a reduced services option.  If you would like to leave an opinion on the question of reducing services, please do.  The Board will make a decision on that matter in early May.

Jason 

___________________________________________________________________________

Board

Here are some answers to some of the questions that were posed to Bethanne at the meeting:

1)    How many residents were outstanding when CAM took over?   22

2)    How many liens were placed on homes when CAM took over to now?  4

3)    How many garnishments since CAM took over?  0 – see attached collected report from 5/1/14 – 3/24/16

4)    How much money has been collected since CAM took over?  Collection report provides the total

Also attached is the delinquency report a year ago and then another one as of today; you will find a significance difference.  Michelle, the litigation assistant may be able to provide more information on the status of the Hazelrig’s with the largest outstanding balance.

There was an inquiry as to another level of service provided by CAM.  We can provide Financial Services Only (FSO) which includes the continued litigation, preparation of monthly financial reports and collection of dues.  The main difference would be no monthly inspections performed by our office, we would not seek vendors for work to be performed and we would not attend the annual meeting.  In regards to the violations, the Board can request up to 10 letters per month to be mailed to owners.  The cost would be $350 per month vs your current $400 per month.  Let us know if this is something that you wish to change, from full service to FSO.